Queensferry

Banner showing Charlies Queensferry store

About Us

Queensferry is one of nine Charlies Stores, and at over 41,000sq.ft, it’s one of the largest in the family. Since opening its doors in 2010, it’s been a popular destination for shoppers from near and far, offering an enormous selection under one roof. From everyday essentials to those “didn’t know I needed that” discoveries, it’s a store designed for leisurely browsing as much as it is for quick, purposeful trips. Its generous size means there’s room for just about everything, making it a true one-stop shop. 

 

The store is set in Queensferry, a location rich in history and perfectly placed to combine rural charm with easy access to the city of Chester. This enviable position gives visitors the best of both worlds. 

Two polaroid images slightly overlapping showing the Charlies Queensferry store and a group photo of the staff standing outside the store.

Nature lovers will find plenty to enjoy here, with the stunning landscapes surrounding the River Dee estuary offering a haven for wildlife and birdwatching. Riverside walks reveal sweeping views, peaceful picnic spots, and a chance to see the area’s natural beauty up close. Whether you’re here for a big shop, a scenic stroll, or a day exploring nearby Chester, Queensferry’s Charlies Store is the ideal starting point. 

 

From clothing and footwear to plants, kitchenware, garden furniture, equine, pet supplies, and gifts, you’ll find everything you need at great prices. With a wide range of products and knowledgeable, approachable staff, this garden centre in Queensferry is the perfect spot for anyone looking to improve their home, garden and outdoor adventures, all while soaking in the unique charm and beauty of this picturesque Welsh village. 


What You'll Find In-Store

At Charlies, you’ll discover a wide and varied range of products designed to make life at home and outdoors easier, brighter and more enjoyable. From stylish cookware and homeware for the kitchen to practical DIY tools, pet supplies and everyday essentials, we’ve got something for everyone. Our store is also packed with seasonal highlights, including beautiful garden furniture, outdoor living must-haves, and a magical Christmas department full of festive sparkle. Whether you’re shopping for your home, garden, wardrobe or four-legged friends, you’ll find it all under one roof at Charlies.

  • CLOTHING & FOOTWEAR

    From everyday wear to waterproof jackets, wellies and walking boots, our Clothing & Footwear range keeps you comfortable and ready for every season.
  • GARDENING

    From plants and compost to lawn care, tools and accessories, our Gardening range has everything to keep your outdoor space thriving.
  • GARDEN MACHINERY & ACCESSORIES

    From pressure washers and blowers to lawnmowers and trimmers, our Garden Machinery range makes light work of every outdoor job.
  • TOOLS & DIY

    Browse reliable hand tools, power tools and DIY essentials. Whether it’s a small home repair or a bigger project, you’ll find what you need.
  • FOOTWEAR

    Choose from durable wellies, walking boots and everyday shoes. Practical footwear that works just as well at home as it does outdoors.
  • PETS & EQUESTRIAN

    From pet food and toys to rugs, tack and rider wear, our Pets & Equestrian range has everything you need to care for animals and enjoy life in the yard.
  • HOME & KITCHEN

    Cookware, bakeware, dining sets and cosy textiles. You’ll find everything you need to refresh your kitchen and home at great value.
  • CHRISTMAS

    Explore lights, trees, decorations and gifts. Our Christmas range is full of seasonal sparkle and inspiration to make your home feel magical.

How To Find Us

Map of Queensferry area with a orange  dot showing where the Charlies store is

Opening Times: 

Monday – Friday – 9am – 7pm

Saturday - 9am - 6pm

Sunday - 10am - 4pm 


Address: 

Chester Road East, Shotton,

Queensferry, Wales, CH5 1BZ, GB  


Phone Number:

Tel: 01244845490  


Frequently Asked Questions 

Do you allow dogs in store? 

 

Only assistance dogs are permitted in store.

 

Whilst we and many other people love dogs, it is important for us to consider the safety and comfort of all our customers. We also always ensure our policies are in line with health & safety guidelines, which unfortunately means that the store is not of a suitable layout to safely monitor both the number of dogs in store, and provide fair access for all customers. 

 

We do apologise for any inconvenience.

 

Do you have customer wheelchairs? 

 

Yes. Please ring the assistance bell at the entrance and a member of staff will be on hand to help you. 

 

Can I return or exchange and item? 

 

Yes, absolutely! You’re welcome to return or exchange your item—just make sure it meets our return policy guidelines. Visit us in store and our friendly staff will be on hand to help! For more information please visit our delivery and returns page. 

 

Can I use National Garden Vouchers in store? 

 

Yes, you can use National Garden Gift Vouchers in store. Our staff will be happy to help you with your purchase when you visit! 

 

Polaroid image of Queensferry store

Why Shop at Charlies?

Great Value Every Day

At Charlies, great value is at the heart of everything we do. You’ll always find a huge choice of products at prices you’ll love, whether you’re picking up everyday essentials or treating yourself to seasonal favourites. From cookware and kitchenware to gardening tools, outdoor living pieces and home décor, we work hard to bring you quality products without the hefty price tag. Our customers know they can rely on us for consistent value. That means you can shop with confidence, knowing you’re getting the best deal for your home and garden.

Everything Under One Roof

We know your time is precious, which is why Charlies is designed to make shopping simple and stress-free. Why rush around from shop to shop when you can find everything you need under one roof? From stylish homeware and practical cookware to DIY tools, pet care and garden furniture, our store has it all in one place. Whether you’re planning a weekend gardening project, updating your kitchen, or simply browsing for inspiration, you’ll find it here. With such a wide choice across departments, Charlies makes it easy to tick off your list and enjoy a complete home and garden shopping experience.

Trusted Brands

We know how important it is to shop products you can rely on, which is why Charlies is proud to stock names you already know and trust. In store, you’ll find top brands like Stihl, Barbour, Joules and Le Creuset, alongside many more across home, garden, clothing, and outdoor living. From durable outdoor gear to stylish homeware and premium kitchenware, our range combines trusted household favourites with specialist brands. Every product on our shelves is carefully chosen to meet our standards for quality and value, so whether you’re buying tools, cookware, or garden furniture, you can shop with complete peace of mind.

Proudly Independent

Charlies has been proudly family-run since 1986, and we’ve built our reputation on being part of the communities we serve. Being independent means we do things differently. We aren’t driven by corporate red tape; instead, we focus on what our customers want and need. That’s why we’re able to offer a friendly, personal touch in every store, with knowledgeable staff who genuinely care. Supporting Charlies means supporting a business that puts people first, values local connections, and always aims to deliver a shopping experience that feels welcoming and down to earth.


Our People 

Our people are by far our greatest asset and we’re proud to say that each and every one of them share a commitment to delivering the very best for our customers. From the friendly faces you see in our stores to the careful hands that handle our stock behind the scenes, everyone gives it their all to really make a difference. Meet some of our great team below!